Up to how many knitting machines can be managed with SPR3?
Up to 1,000 knitting machines can be managed.
I want to display the results of progress management for each order at the factory.
What kind of support can I expect?
The display of data at the factory using data collected with SPR3 is supported by our service partner company, according to customer's individual needs.
Which knitting machine models support SPR3?
The following models/series currently support SPR3: SSG, N.SSG, SIG, N.SIG, MACH2SIG, SCG, N.SES122CS, SSR, N.SSR, SVR, N.SVR, N.SVR183, SVR-SP, N.SVR-SP, SIR, N.SIR, MACH2SIR, N.MACH2SIR, SRY, N.SRY, MACH2X, MACH2S, MACH2XS, MACH2VS, SWG-XR, SWG-FIRST154, SWG-FIRST124, SWG-N2.
Please contact us for the latest update.
Currently I use SPR2. Can I upgrade to SPR3?
Although you can use the current network infrastructure as it is, you will need to change to a server for SPR3. In addition, SPR3 introduces online authentication, and it is necessary to adopt a new use license agreement, etc.
When changing from SPR2 to SPR3, is there anything to be careful about machine models?
SPR3 cannot be used for SES series (TX type) due to hardware performance problems. To continue using SES series, please manage with SPR2.
Currently, report (CSV file) from SPR2 are linked with other systems. Can something go wrong when switching to SPR3?
In SPR3, the volume of data for reports is significantly larger. Therefore, changes to third-party software should be made accordingly.
Will we be able to use online monitoring with SPR2?
Online monitoring function by cloud service is available only for SPR3.
Is it possible to add users for online monitoring?
The main user can add sub users from KnitPLM My Account. In addition to adding/deleting, it is also possible to restrict access.
Is it possible to monitor multiple factories online?
In order to manage multiple factories in an integrated manner with online monitoring, it is necessary to register an executive user account (charged service). Upon informing us of which factories to be managed we will arrange the service for you.
Who will arrange for the server and perform the network connection between the knitting machines and the server?
Network wiring, switch (network hub) installation, server purchase, etc. should be performed by the customer or customer's contractor.
How many languages are supported?
Four languages are supported: Japanese, English, Simplified Chinese, and Turkish.
Will the existing contract change if license conditions for the software under license changes?
As long as the number of machines remains the same, the conditions currently under contract will not change throughout that term.